NDIS FAQs

As an NDIS participant, you can choose or change your service provider. If you’re unsatisfied with your current provider or find a better-suited option, you can redirect your NDIS funding to a different provider.
It’s not mandatory, but involving your family can be beneficial. Your family members often understand your needs and can provide valuable input. However, your NDIS plan primarily centres around your personal goals and needs.
A preliminary plan outlining your goals and the support you’ll need is a good idea. This can guide your discussions with potential service providers and make the process more effective.
NDIS funding is managed in three ways: self-management, plan management (a plan manager), or NDIA management.
Typically, your NDIS funding covers the services and supports included in your plan. However, there may be some services or items, like daily living expenses not related to your disability, that you’ll need to pay for yourself.
Yes, the NDIS provides funding for support and services that are reasonable and necessary for your needs and goals. These should be directly related to your disability and not include day-to-day living costs not related to your disability.
NDIS provides funding for a range of supports and services, including personal care, access to community and social activities, therapy services, equipment, home modifications, and employment assistance.
Generally, the NDIS is for people aged under 65. If you’re over 65 and already an NDIS participant when you turn 65, you can choose to stay in the NDIS. If you are not a participant, you can access support through Australia’s aged care system.
If your NDIS application is declined, you can’t access funded support from the NDIS. However, you can still access information, links to services in your community, and in some cases, assistance with community and mainstream supports.